These terms govern the use of Galleon Casino. By opening an account you agree to them. Read carefully; we have written them in plain English on purpose.
Only people aged eighteen or older may open an account. Players from the United States, Malta, Poland, Russia, Georgia and Ukraine cannot open an account at present. This list can change based on regulation. Each player may only hold one account per household and per shared IP address. Multiple accounts can lead to closure and forfeiture of bonus balances.
Before your first withdrawal and sometimes on larger transactions we request a valid ID document, an address proof and evidence of your payment method. This check is required under anti-money-laundering regulation and is handled confidentially. Documents are stored securely per our privacy policy.
The minimum deposit is twenty pounds, the minimum withdrawal twenty-five pounds. Withdrawal limits depend on your VIP tier. Bonus funds are non-sticky with wagering of forty times, or thirty-five times for free spins. While wagering the maximum bet per round is five pounds. Bonus balance expires after seven days. Fraud, collusion or bonus abuse leads to forfeiture and account closure.
Both you and Galleon can end the agreement at any time, subject to open transactions. Galleon is not liable for indirect damages arising from platform use or interruptions beyond our control. These terms are governed by the law of our operating jurisdiction.
These terms govern the use of Galleon Casino. By opening an account you agree to them. Read carefully; we have written them in plain English on purpose.
You raise a dispute with support first. Most cases resolve in a few days. If that fails you can escalate to our internal management team, which addresses the matter within thirty days and replies in writing. If dissatisfaction persists you can turn to our independent dispute resolution partner, which delivers a binding recommendation at no cost to the player. As a last resort the competent court in our licensing jurisdiction has authority. Our internal policy leans hard on resolving early because prolonged legal procedures serve nobody well.
Multiple accounts per household or shared IP, collusion between players to drain bonuses, using payment methods not in the account holder's name, verification fraud and supplying false information all lead to immediate closure and forfeiture of bonus balance or winnings gained through the breach. Automated systems that play for you are also not permitted. These rules exist to keep play fair for everyone and are enforced consistently. If you are unsure whether an action is allowed we recommend confirming with support beforehand.
