This policy explains what data Galleon Casino collects, why, how long we keep it and what rights you have. We limit processing to what is strictly needed to run and secure the service.
We process the data you fill in at registration and verification, data generated by your use of the platform such as transaction history and play behaviour, and technical data such as IP address, device details and cookies. This is needed to operate your account securely, process payments and meet our legal duties.
The legal bases are performance of contract for your account and transactions, legal obligation for anti-money-laundering and verification, and legitimate interest for fraud prevention and security. For marketing communication we ask consent upfront and you can withdraw it at any time.
Account data is kept while your account is active and for five years afterwards to meet legal retention duties. Transaction and verification documents are kept for seven years. Marketing consents apply until withdrawn. Security logs are anonymised after twelve months.
You have rights of access, correction, deletion, restriction and portability. Requests go to cs@galleon.bet. We respond within thirty days. You also have the right to lodge a complaint with the competent supervisory authority in your country.
This policy explains what data Galleon Casino collects, why, how long we keep it and what rights you have. We limit processing to what is strictly needed to run…
We share data only with parties strictly necessary for the service and always under a data processing agreement. Think payment providers that handle your deposits and withdrawals, verification partners that check your identity, hosting partners that run the infrastructure and support tools that store your conversations with us. For marketing and analytics we use anonymised data or data for which you have given explicit consent. There is no scenario in which your data is sold to third parties for unknown purposes.
Requests for access, correction, deletion, restriction or portability go to cs@galleon.bet with brief proof you are the account holder. We respond within thirty days with a concrete answer. For access we send an exported file with everything traceable to you. For correction we amend the error and confirm in writing. For deletion we wipe everything except data we are required to retain under statutory obligations, such as transaction history under AML rules. For restriction we freeze processing while your objection is under review.
