Casino play should stay enjoyable. When it stops being fun it is time to pause. Galleon gives you the tools to set your own limits and refers you to recognised help services when needed.
Inside your account you will find four main categories: deposit limits per day, week or month; loss limits that cap your net loss inside a period; session limits that log you out after a chosen time; and reality checks that pause the game at a fixed interval. Reductions apply immediately. Increases have a waiting period so you cannot raise a limit on impulse mid-session.
Alongside limits you can take a break from twenty-four hours up to thirty days. During the break you will not receive marketing and cannot log in. For a longer stop you can self-exclude from six months to five years. That choice is final for the chosen period and cannot be lifted early.
Watch for signs such as spending more than intended, borrowing money to play, chasing losses, hiding play time from family or getting irritable when you cannot play. If you notice any of these patterns it is wise to tighten your limits or reach out to a help service.
For UK players the main organisations are GamCare, BeGambleAware and the National Gambling Helpline. They offer free, confidential support to players and their families. For Dutch players we point to Loket Kansspel, for French players to Joueurs Info Service and for Portuguese players to SICAD. Visit their websites for personal support.
Casino play should stay enjoyable. When it stops being fun it is time to pause. Galleon gives you the tools to set your own limits and refers you to recognised …
Early signs usually appear in small habits that are easy to miss. Think of regularly raising your deposit limit, staying online longer than planned, or pushing other commitments aside to keep playing. Irritation when you cannot play, chasing losses or restlessness while checking your balance are equally telling. If you recognise one or more of these patterns it is not weakness to tighten your limits or take a break. Our tools make that possible in a few clicks without contacting support at all.
British players can reach GamCare and BeGambleAware for chat, phone and personal coaching. French players find anonymous phone support at Joueurs Info Service and Portuguese players are referred through SICAD to certified treatment centres. In the Netherlands Loket Kansspel and AGOG provide first-line intake and peer-support respectively. These organisations work confidentially, mostly for free and without judgement. Family members of players can approach the same organisations for advice; problem play often affects a whole household and involving them in the plan usually makes recovery more sustainable.
Open the responsible gambling area of your account, pick the type of limit, the amount and the period, then confirm with your password. The limit takes effect immediately.
No, once set a self-exclusion cannot be lifted during the chosen period. It ends automatically after the term, and you then request the reopening yourself.
Yes, our team monitors play patterns. When we spot signs of risky play we reach out discreetly to explore the best next step together.
